Terms of Service

Last Updated: [01-01-2026]

Welcome to Nokshe (“we,” “us,” “our”). These Terms of Service (“Terms”) govern your access to and use of our website, products, and services available through https://www.nokshebd.com (the “Website”).

By accessing, browsing, or purchasing from our Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of our Website.

1. About Nokshe

Nokshe is an online platform dedicated to providing premium nuts, natural foods, and healthy lifestyle essentials across Bangladesh. We focus on quality sourcing, hygienic packaging, and reliable nationwide delivery to support better daily food choices.

2. Eligibility & User Responsibility

By using this Website, you confirm that:

  • You are at least 18 years old or using the Website under parental supervision

  • All information you provide is accurate and complete

  • You will use the Website for lawful purposes only

You agree not to misuse the Website, interfere with its functionality, or attempt unauthorized access.

3. Products & Information

We strive to ensure that all product descriptions, images, pricing, and availability information are accurate and up to date. However:

  • Product images are for reference purposes only

  • Minor variations in appearance or packaging may occur

  • Product availability and prices may change without prior notice

4. Orders & Payments

  • All orders are subject to acceptance and availability

  • Prices are listed in Bangladeshi Taka (BDT)

  • We reserve the right to cancel or refuse orders due to stock issues, pricing errors, or suspected misuse

  • Payments must be completed using the available payment methods at checkout

Once confirmed, orders cannot be modified without contacting customer support.

5. Delivery

  • Nokshe delivers across Bangladesh through trusted delivery partners

  • Delivery timelines may vary depending on location and external factors

  • Customers are responsible for providing accurate delivery details

We are not responsible for delays caused by courier services, incorrect addresses, or customer unavailability.

6. Returns & Refunds

Due to the nature of food and consumable products, returns are accepted only if:

  • The product is damaged, expired, or incorrect

  • The issue is reported within 24 hours of delivery

  • The product remains unused and in original packaging

Refunds or replacements will be processed after verification. Delivery charges may not be refundable unless the error is from our side.

7. Health & Nutrition Disclaimer

Our products are intended to support healthy living, but they:

  • Are not medical products

  • Are not intended to diagnose, treat, cure, or prevent any disease

Please consult a healthcare professional if you have allergies or specific dietary concerns.

8. Intellectual Property

All content on this Website — including text, images, logos, graphics, and design — is the property of Nokshe and protected under applicable intellectual property laws.

Unauthorized use, reproduction, or distribution is strictly prohibited.

9. Website Availability

We aim to keep our Website accessible at all times; however, temporary interruptions may occur due to maintenance or technical issues. We do not guarantee uninterrupted or error-free access.

10. Limitation of Liability

To the maximum extent permitted by law, Nokshe shall not be liable for:

  • Indirect or consequential damages

  • Losses resulting from improper use of products

  • Delays or failures beyond reasonable control

Our total liability shall not exceed the amount paid for the purchased product.

11. Termination

We reserve the right to suspend or terminate access to the Website if these Terms are violated or if any harmful or fraudulent activity is detected.

12. Governing Law

These Terms are governed by the laws of Bangladesh, and any disputes shall be subject to the exclusive jurisdiction of Bangladeshi courts.

13. Changes to These Terms

We may update these Terms from time to time. Continued use of the Website after updates indicates acceptance of the revised Terms.

14. Contact Us

If you have any questions regarding these Terms, please contact us:

📧 Email: support@nokshebd.com
🌐 Website: https://www.nokshebd.com