Delivery Options Overview

At Nokshe, we are committed to delivering your favorite products quickly, safely, and reliably across Bangladesh. We offer simple, flexible delivery options to make your shopping experience smooth and convenient.

1️⃣ Cash on Delivery (COD)

  • Pay in cash when you receive your order.

  • Available in most locations across Bangladesh.

  • Safe, simple, and trusted payment method.

2️⃣ Online Payment

  • Secure online payment through trusted payment gateways.

  • Pay using Mobile Banking (bKash, Nagad, Rocket), Debit/Credit Card.

  • Fast processing and confirmed orders instantly.

⏱ Delivery Time

 2–5 working days

Delivery times may vary slightly during holidays or special campaigns.

1. Place Your Order

Select your desired products and choose your preferred payment method (Cash on Delivery or Online Payment).

2. Order Confirmation

You will receive a confirmation message via SMS, WhatsApp, or phone call to verify your order details.

3. Order Processing

Our team carefully packs your products to ensure freshness and safety.

4. Delivery to Your Doorstep

Your order will be delivered to your provided address within the estimated delivery time.

Return & Exchange Policy

At Nokshe, customer satisfaction is our priority.

If you receive:

  • A damaged product

  • A wrong product

  • A defective item

You must inform us within 24 hours of receiving the product.

Conditions for Return:

  • Product must be unused.

  • Must be in original packaging.

  • Proof of purchase (invoice/order number) is required.

After verification, we will arrange:

  • Product replacement
    OR

  • Refund (if applicable)

Important Notes

  • Please check the product in front of the delivery agent.

  • Once the product is used or opened (if not damaged), it may not be eligible for return.

  • Refunds (if applicable) are processed within 5–7 working days.

FAQs

Do you offer Cash on Delivery?

Yes, we offer Cash on Delivery across most areas in Bangladesh.

How can I pay online?

You can pay via bKash, Nagad, Rocket, or Debit/Credit Card.

How can I track my order?

Our support team will provide tracking details once your order is shipped.

What if I receive a damaged item?

Please contact our support team within 24 hours with pictures of the damaged product.